Returns & Refunds Policy
Due to the perishable nature of our products, we do not accept returns on food items; however, your satisfaction is our priority. If your treats arrive damaged or incorrect, please reach out to us within 48 hours of delivery for a full replacement or store credit.
Inspect Your Package
Upon arrival, please check your sweet treats for any signs of damage or missing items from your order.
Document Issues
Take clear photos of the damaged packaging and the product to help us understand what went wrong during transit.
Contact Support
Email our team at [email protected] with your order number and the photos within 2 days of receiving your box.
Receive Resolution
Once approved, we will immediately process a replacement shipment or issue a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing